Privacy Policy

Privacy Policy

Shamirik Smart Electronics ("Shamirik", "we", "our", or "us") operates the Shamirik Smart Shopping App (the "App"). This Privacy Policy describes how we collect, use, process, and disclose your information when you use our App.

What Information We Collect

We collect the following types of information about you when you use our App:

  • Account Information: When you create an account with us, we collect your name, email address, phone number, username, password, and other information you provide.
  • Order Information: When you place an order through the App, we collect information about the products you purchase, your name, email address, shipping and billing address, payment information, phone number, and other details to process your transaction and ship your order.
  • Location Information: We collect your location information when you enable location services on your device for features of our App. We use this to provide estimated delivery times and other location-based information.
  • Usage Information: We collect information about how you interact with the App, such as the pages or content you view, your searches, clicks, orders placed, and other actions.
  • Device Information: We collect information from and about the device(s) you use to access the App, including IP addresses, browser type, operating system version, phone carrier and manufacturer, device identifiers, and other information.
  • Cookies and Tracking Technologies: We use cookies, web beacons, tags, scripts, local storage, fingerprinting, and other tracking technologies to collect information about your browsing and usage activities. This includes information about your device, browser, and IP address.

How We Use Your Information

We use your information for the following purposes:

  • Provide, operate, and improve the App and our services
  • Process and fulfill your orders
  • Communicate with you about your account, orders, and our services
  • Personalize content and experiences in the App
  • Provide customer service and support
  • Send you updates, notices, and offers about our services
  • Prevent, detect, and investigate fraud, unauthorized use, violations of our terms, and other unlawful activity
  • Improve data security and privacy practices
  • Comply with legal obligations and enforce our terms

How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We disclose information to third party vendors and service providers that help us operate and provide the App, such as payment processors, fulfillment centers, shipping carriers, data analytics providers, and more.
  • Business Transfers: If we are involved in a reorganization, merger, acquisition, bankruptcy, dissolution, or other transaction, we may transfer your information to the acquiring or succeeding entity.
  • Legal Compliance: We may disclose your information if required to comply with applicable laws, regulations, court orders, subpoenas, and other legal process requests.
  • Protection of Rights: We may disclose your information if necessary to enforce our terms of use, protect our rights, property or safety, or the rights, property or safety of others.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and otherwise for purposes described in this Privacy Policy.

Your Choices and Rights

  • You can choose not to provide certain information, but this may prevent you from using some features of the App.
  • You can update, correct, or delete your account information and preferences at any time by accessing your account settings in the App.
  • You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages. Note you may still receive transactional and account-related messages from us.
  • In some jurisdictions, you may have the right to request access to or deletion of your personal data, restrict or object to our processing of your data, and port your data. These rights are subject to certain exemptions to safeguard the public interest (e.g. prevention or detection of crime) or our interests (e.g. legal obligations).
  • You also have the right to lodge a complaint with your local data protection authority or privacy regulator.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the App and/or contact you using your provided email address. Your continued use of our App confirms your acceptance of our updated Privacy Policy.

Contact Us

If you have any questions about our privacy practices or this Policy, please contact our Data Protection Officer at:

Shamirik Smart Electronics
Uhuru/Msimbazi Street,
Dar es Salaam, Tanzania

Effective Date: September 1, 2023