At Shamirik Smart Electronics, we understand that sometimes circumstances change, and you may need to cancel your order. We aim to make the cancellation process as smooth and transparent as possible. Please review the following guidelines to understand our Cancellation Policy.
To cancel an order, follow these simple steps:
Please note that not all orders are eligible for cancellation. Orders that have already been processed, shipped, or are in transit cannot be canceled. In such cases, we recommend you consider our return and refund policy, which can be found in our FAQ section.
If your cancellation request is approved and the order meets the cancellation criteria, we will initiate a refund according to our refund policy. The refund will be processed using the original payment method you used when placing the order. Please allow some time for the refund to reflect in your account, as processing times may vary depending on your payment provider.
If you have any questions or concerns about our Cancellation Policy, please do not hesitate to reach out to our customer support team through our "Contact Us" page on the website or mobile app. We are here to assist you and provide guidance on any cancellation-related inquiries.
At Shamirik Smart Electronics, we are committed to ensuring your satisfaction and making your shopping experience as convenient as possible. While we strive to accommodate your cancellation requests within the specified timeframe, we encourage you to review your order carefully before confirming it to minimize the need for cancellations.
Thank you for choosing Shamirik Smart Electronics as your trusted electronic products provider in Tanzania.